Legal

Disclosures and Notices

Authorization of Disclosure of Personal Data

By clicking 'I Accept', you hereby authorize Zeuss LLC to disclose your information, including healthcare and other medical information, to a healthcare provider(s) and those third-party entities listed in the Privacy Policy for the purposes outlined in therein.

This Authorization will remain in effect until 2050, or until you revoke such authorization in writing, after which Zeuss LLC will no longer be authorized to disclose your medical information until and unless you execute another Authorization.

You have the right to receive a copy of this authorization upon request. Should you wish to receive a copy of this authorization, please send a request to support@getzeuss.com."

Healthcare Provider Disclaimer

When the user is connected to a healthcare provider, you should have two pop ups:  

1.  Emergency disclaimer:

“If you have a life-threatening emergency, DO NOT USE THIS PLATFORM.  CALL 911.

By continuing to use the Platform, you are acknowledging that the medical issue for which you are seeking help is not an emergency, life-threatening or critical.  Please also note that the healthcare provider’s ability to diagnose and/or treat you may be impaired due to limitations inherent in the technology.”

2.  Healthcare provider disclaimer:

Zeuss LLC is not your healthcare provider.  All clinical decisions and provision of health care services are the responsibility of the healthcare provider with whom you are connected via the Platform. You should direct all questions regarding your care to the healthcare provider providing the clinical care.”

Telemedicine Informed Consent

Thank you for choosing Zuess Clinicians LLC! You are viewing this form because you are receiving treatment for your sexual health, hair loss, and or improved brain performance from one of our a healthcare practitioners via the Zeuss platform.

By clicking “I Agree,” you acknowledge that you have read, understand, and agree to the following:

What is Telemedicine?

Telemedicine is the delivery of healthcare services, including examination, consultation, diagnosis, and treatment, through electronic communication technologies when you (the patient) are located in a different location than a healthcare provider. The Zeuss platform allows you to receive treatment from a physician without having to travel to another location or schedule a separate appointment and helps you avoid long wait times that you might otherwise experience at an in-person visit.

Your healthcare practitioner will conduct your treatment through in-depth questionnaires, review of lab results, and follow up text-based communications through the patient portal.  Zuess’s platform does not provide for video or audio visits. Your treatment via telemedicine may include prescriptions, labs, refills, education, and diagnosis.

By clicking “I Agree,” you agree to receive care via telemedicine from [Zeuss Clinicians PC] and the physician above through the Zeuss platform.

What are the Possible Risks to Using Telemedicine?

As with any medical treatment, there are potential risks associated with the use of telemedicine. Your physician believes that the likelihood of these risks materializing is very low.

These risks may include, without limitation, the following:

  • Delays in medical evaluation and consultation or treatment may occur due to deficiencies or failures of the equipment which may include poor video and data quality.
  • Security protocols could fail, causing a breach of privacy of personal medical information.
  • Lack of access to complete medical records may result in adverse drug interactions or allergic reactions or other negative outcomes.

Your Rights and Acknowledgements:

  • You have the same privacy rights via telemedicine that you would have during an in-person visit.
  • Telemedicine may involve electronic communication of your personal medical information to medical practitioners who may be located in other areas, including out of state.
  • You understand that you may expect the anticipated benefits from the use of telemedicine, but that no results can be guaranteed or assured.
  • You understand that all information will be part of your medical record and available to you by printing the summary from the visit. This information will have the same restrictions on dissemination without your consent.
  • Except to the extent already relied upon, you understand you may withdraw your consent at any time by emailing support@getzeuss.com to withdraw your consent and inactivate your account.
  • You understand that your healthcare information may be shared with other individuals for treatment, payment and healthcare operations purposes, including laboratories for ordering and sharing lab results, pharmacies for filing prescriptions, and billing providers for processing payments.
  • You further understand that your healthcare information may be shared in the following circumstances:
  1. When a valid court order is issued for medical records.
  2. Reporting suspected abuse, neglect, or domestic violence.
  3. Preventing or reducing a serious threat to anyone's health or safety.

    This Telemedicine Informed Consent is valid during your entire treatment with your healthcare practitioner via the Zeuss platform.

    I HAVE READ AND UNDERSTAND THE INFORMATION PROVIDED ABOVE, AND UNDERSTAND THE RISKS AND BENEFITS OF TELEMEDICINE, AND BY ACCEPTING THESE TERMS OF USE I HEREBY GIVE MY INFORMED CONSENT TO PARTICIPATE IN A TELEMEDICINE VISIT UNDER THE TERMS DESCRIBED. BY CLICKING THE "AGREE" BUTTON YOU ARE CONSENTING TO RECEIVING CARE VIA THE SERVICE. THE SCOPE OF CARE WILL BE AT THE SOLE DISCRETION OF THE HEALTHCARE PHYSICIAN WHO IS TREATING YOU, WITH NO GUARANTEE OF DIAGNOSIS, TREATMENT, OR PRESCRIPTION. THE HEALTHCARE PHYSICIAN WILL DETERMINE WHETHER OR NOT THE CONDITION BEING DIAGNOSED AND/OR TREATED IS APPROPRIATE FOR A TELEHEALTH ENCOUNTER VIA THE SERVICE.

    Authorization of Disclosure of Personal Data

    By clicking 'I Accept', you hereby authorize Zeuss LLC to disclose your information, including healthcare and other medical information, to a healthcare provider(s) and those third-party entities listed in the Privacy Policy for the purposes outlined in therein.

    This Authorization will remain in effect until 2050, or until you revoke such authorization in writing, after which Zeuss LLC will no longer be authorized to disclose your medical information until and unless you execute another Authorization.

    You have the right to receive a copy of this authorization upon request. Should you wish to receive a copy of this authorization, please send a request to support@getzeuss.com."

    Healthcare Provider Disclaimer

    When the user is connected to a healthcare provider, you should have two pop ups:  

    1.  Emergency disclaimer:

    “If you have a life-threatening emergency, DO NOT USE THIS PLATFORM.  CALL 911.

    By continuing to use the Platform, you are acknowledging that the medical issue for which you are seeking help is not an emergency, life-threatening or critical.  Please also note that the healthcare provider’s ability to diagnose and/or treat you may be impaired due to limitations inherent in the technology.”

    2.  Healthcare provider disclaimer:

    Zeuss LLC is not your healthcare provider.  All clinical decisions and provision of health care services are the responsibility of the healthcare provider with whom you are connected via the Platform. You should direct all questions regarding your care to the healthcare provider providing the clinical care.”

    Terms of Use

    YOU SHOULD CAREFULLY READ THE FOLLOWING TERMS OF USE BEFORE USING THE GETZEUSS.COM WEBSITE. BY CREATING AN ACCOUNT AND USING THE SERVICES, YOU ARE CONSENTING TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT AGREE TO ALL OF THE TERMS, DO NOT LOG ON OR USE GETZEUSS.COM.

    By continuing to use the Services, You agree as follows:

    • Any information that We collect through Your use of the Services is subject to the Zeuss LLC Privacy Policy, which is part of these Terms of Use;
    • You are at least 18 years old or have been legally emancipated;
    • You understand and intend that this Terms of Use document is a legally binding agreement and the equivalent of a signed, written contract;
    • You will use the Services in a manner consistent with applicable laws and regulations and these Terms of Use, as they may be amended by Zeuss LLC from time to time; and
    • You understand, accept, and have received these Terms, and acknowledge and demonstrate that You can access these Terms at any time at [insert hyperlink and/or location of TOU] and the Privacy Policy at any time at [insert hyperlink and/or location of Privacy Policy].

    IF YOU DO NOT AGREE WITH AND ACCEPT THESE TERMS, DO NOT LOG INTO THE WEBSITE AND IMMEDIATELY DELETE ALL FILES, IF ANY, ASSOCIATED WITH THE ACCOMPANYING SERVICES AND MATERIALS FORM YOUR COMPUTER.

    THE ZEUSS LLC SERVICES ARE TO PROVIDE YOU WITH A WEBSITE THAT ALLOWS YOU TO ACCESS TO PHYSICIANS, WHO ARE SEPARATE FROM ZEUSS LLC.  THOSE PHYSICIANS ARE RESPONSIBLE FOR YOUR CARE, AND ZEUSS LLC IS NOT PROVIDING YOU WITH HEALTHCARE SERVICES.

    ARBITRATION NOTICE: EXCEPT IF YOU OPT-OUT AND EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN THE ARBITRATION SECTION BELOW, YOU AGREE THAT DISPUTES BETWEEN YOU AND ZEUSS LLC WILL BE RESOLVED BY BINDING, INDIVIDUAL ARBITRATION. BY CONTINUING TO USE THE APPLICATION, AND UNLESS YOU OPT-OUT, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION. YOU CAN OPT-OUT OF THE ARBITRATION AGREEMENT BY CONTACTING support@getzeuss.com WITHIN 30 DAYS OF ACCEPTING THESE TERMS.

    TERMS OF USE

    VERSION VALID AS OF July 2020 Version 1

    Thank you for choosing to use getzeuss.com, owned and operated by Zeuss LLC (“Zeuss LLC”, “We”, “Us”, “Our”), to virtually connect you to a healthcare practitioner who will provide you with clinical care.  Please note, Zeuss LLC is not providing you with clinical care, just access to clinical care, and these Terms of Use (the “Terms”) constitute a binding agreement between you (“You” or “Your”) and Zeuss LLC. These Terms govern Your use of the getzeuss.com website (the “Website”) and the services available through Website (collectively, the “Services”). By using or continuing to use the Services, You indicate that You have read, understand, and agree to these Terms and the Zeuss LLC Privacy Policy. All capitalized terms not defined in these Terms are defined in the Privacy Policy.

    IF YOU DO NOT UNDERSTAND THIS AGREEMENT OR DO NOT AGREE TO BE BOUND BY THESE TERMS, YOU MAY NOT USE THE SERVICES.

    WHAT IS GETZEUSS.COM?

    Section 1

    The Zeuss Services allow You easy access to products and services, including to remotely connect to a healthcare provider in order to receive clinical care from such healthcare provider via the Website. The medical services will be provided by a separate entity.  You may access and use the Services only in accordance with these Terms, and You agree to comply with all applicable laws, rules, and regulations, including any other policies incorporated into these Terms, such as the Zeuss LLC Privacy Policy.

    We do NOT provide medical advice

    Zeuss provides the Services as a software platform only. THE SERVICES DO NOT CONTAIN OR CONSTITUTE, AND SHOULD NOT BE INTERPRETED AS, MEDICAL ADVICE OR OPINION. Zeuss LLC is not a medical professional, and Zeuss LLC does not provide medical services, render medical advice or provide online pharmacy services. If You have questions regarding the medical advice you receive from a healthcare professional through the Services, You should directly contact that healthcare professional.

    We provide You with connection to third party healthcare providers that may provide You with medical advice (See Privacy Policy for details), but Your use of those third parties is not governed by these Terms or the Zeuss LLC Privacy Policy. Zeuss does not endorse the third parties we connect to, and Zeuss does not evaluate or warrant the accuracy or quality of third-party services provided to You, and You are responsible for confirming the qualifications of any third-party service provider You use.

    If at any time You are concerned about Your care or treatment, or You believe that You or someone else has a serious or life-threatening condition, call 9-1-1 immediately in areas where that service is available, or go to the nearest open clinic or emergency room.

    WHO IS ELIGIBLE TO USE GETZEUSS.COM?

    Section 2

    By registering for an account and using the Services, You represent and warrant:

    • That You are at least 18 years old and are otherwise legally qualified to enter into and form contracts under applicable law or you are the parent or legal guardian of a minor and are authorized to enter into a contract for the benefit of the minor receiving the Services;
    • Your registration data is true, accurate, current, and complete;
    • You will update Your registration data as needed to maintain its accuracy;
    • You are authorized to create an account; and
    • You are legally authorized to view health information and all other information that you view via the Zeuss Platform.

    NOTE: THIS AGREEMENT IS VOID WHERE PROHIBITED BY LAW. DO NOT USE THE SERVICES WHERE PROHIBITED BY LAW. YOU UNDERSTAND THAT YOUR USE OF THE SERVICES MAY INVOLVE OR REQUIRE THE TRANSMISSION OF SIGNIFICANT AMOUNTS OF DATA. YOU ARE RESPONSIBLE FOR ALL DATA CHARGES THAT MAY BE CHARGED BY YOUR WIRELESS CARRIER OR INTERNET SERVICE PROVIDER OR THAT MAY OTHERWISE ARISE FROM YOUR USE OF THE SERVICES.

    HOW WILL ZEUSS LLC TELL ME IF THEY CHANGE THESE TERMS?

    Section 3

    With the exception of the Arbitration Agreement (see “Dispute Resolution” section) included at the end of these Terms, Zeuss LLC reserves the right to change or modify these Terms at any time without prior notice to You. If we change or modify these Terms, we will let You know by (1) posting a new version of the Terms to the Platform; and/or (2) sending you an email with the changes or modifications.

    If You continue to use the Services after we have let You know that we have made changes, You agree to be bound by the modified Terms. If You do not accept the changes, You should immediately stop using the Services and delete all files associated with the Services on Your computer.  

    WHO OWNS THE ZEUSS LLC SERVICES?

    Section 4

    Zeuss LLC owns the Services and the Website. Subject to Your compliance with these Terms, Zeuss LLC grants You a non-exclusive, non-sublicensable, revocable, non-transferable license to use the Services by accessing the Services through logging into the Website. THE SERVICES ARE FOR YOUR PERSONAL AND NON-COMMERCIAL USE ONLY. You may not use the Services for any other purpose than what is allowed under these Terms without Zeuss’s express written permission.

    You may not use Zeuss LLC’s name, trademarks, service marks, or logos, or those of third parties appearing on the Services in any advertising or publicity or to otherwise indicate Zeuss LLC’s or such third-party’s sponsorship or affiliation with any product or service without express written permission from Zeuss LLC or such third-party.

    You own Your Personal Data (as defined in the Privacy Policy) and any other content You post on or through the Services. You represent and warrant that you have permission to view the information and personal health data through the Services. For us to provide You with the Services, You grant to Zeuss LLC a perpetual, non-exclusive, fully paid and royalty-free, transferable, sublicensable, worldwide license to use Your content for the purpose of providing the Services, subject to the restrictions in the Privacy Policy. You also agree to allow Zeuss to de-identify and anonymize Your content, including without limitation, Your Personal Data, and to use or disclose such de-identified information for any legal purpose.

    WHAT AM I PROHIBITED FROM DOING WITH THE SERVICES?

    Section 5

    Zeuss LLC imposes certain restrictions on Your use of the Services. While using the Website or Services, You shall not:

    • provide false, misleading or inaccurate information to Zeuss LLC or any other user;
    • impersonate, or otherwise misrepresent affiliation, connection or association with, any person or entity;  
    • use or attempt to use any engine, software, tool, agent, or other device or mechanism (including without limitation browsers, spiders, robots, avatars, or intelligent agents) to harvest or otherwise collect information from the Website for any use, including without limitation use on third-party websites;
    • access content or data not intended for You, or log onto a server or account that You are not authorized to access;
    • violate any applicable law or regulation;
    • attempt to probe, scan, or test the vulnerability of the Services, the Website, or any associated system or network, or breach security or authentication measures without proper authorization;
    • interfere or attempt to interfere with the use of the Website or the Services by any other user, host or network, including, without limitation by means of submitting a virus, overloading, "flooding," "spamming," "mail bombing," or "crashing";
    • forge any TCP/IP packet header or any part of the header information in any e-mail or in any uploading or posting to, or transmission, display, performance or distribution by means of, the Services;
    • post or transmit any unsolicited advertising, promotional materials, "junk mail", "spam," "chain letters," "pyramid schemes" or any other form of solicitation;
    • avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by Zeuss, You, or any other third-party (including another user) to protect the Services;
    • attempt to modify, reverse-engineer, decompile, disassemble or otherwise reduce or attempt to reduce to a human-perceivable form any of the source code used by Zeuss in providing the Website. Any violation of this section may subject You to civil and/or criminal liability; or
    • encourage or enable any other individual to do any of the above.

    Zeuss is not obligated to monitor Your use of the Services, but We may do so to ensure Your compliance with these Terms, and to respond to law enforcement or other government agencies if and when we are required to. Zeuss reserves the right to suspend or terminate Your use of the Services without notice to You if You partake in any of the prohibited uses described above.

    WHO PROTECTS MY LOGIN INFORMATION?

    Section 6

    You will create a username and password to use to access Your account. You are responsible for maintaining the confidentiality of Your password. You may not use the account, username, or password of any other user at any time. You agree to notify Zeuss immediately of any unauthorized use of Your account, username, and/or password. ZEUSS LLC WILL NOT BE LIABLE FOR ANY LOSS THAT YOU INCUR AS A RESULT OF SOMEONE ELSE USING YOUR PASSWORD, EITHER WITH OR WITHOUT YOUR KNOWLEDGE. You may be held liable for any losses incurred by Zeuss, its affiliates, officers, directors, employees, consultants, agents, and/or its representatives due to someone else’s use of Your account or password, regardless of whether You were aware of such use.

    HOW DOES ZEUSS LLC PROTECT MY PRIVACY?

    Section 7

    Zeuss respects the information You provide to us. Please see our Privacy Policy for an explanation of the information that we collect from You and how we use Your information that is not subject to the Health Insurance Portability and Accountability Act (“HIPAA”), which is the primary federal law governing the privacy of health information. By clicking “I Agree”, accessing or using the Website or Services, or by downloading, viewing, or uploading any content from or through the Services, You acknowledge and agree to the provisions of the Privacy Policy and affirm that the Privacy Policy is a part of these terms.

    We are not responsible for nor liable to You or any third-party for a healthcare provider’s treatment of Personal Data, including any collection, use, disclosure, storage, loss, theft or misuse of the Individual’s Personal Data, whether or not such treatment violates applicable law or the Provider’s Notice of Privacy Practices.

    EU Citizens and GDPR: Please see our Privacy Policy for specific information regarding Your rights under GDPR and Zeuss’s commitment to protecting those rights.

    COMPUTER EQUIPMENT AND INTERNET ACCESS

    Section 9

    You are responsible for obtaining, installing, maintaining and operating all software, hardware or other equipment (collectively, "Systems") necessary for You to access and use the Services. This includes, without limitation, obtaining internet services, using up to date web-browsers and the best commercially available encryption, antivirus, anti-spyware, and internet security software. You are responsible for the data security of the Systems used to access the Services and for the transmission and receipt of information using such Systems. We are not responsible for any errors or problems that arise from the malfunction or failure of the Internet or Your Systems.

    THERE ARE ALWAYS CERTAIN SECURITY AND ACCESS AVAILABILITY RISKS ASSOCIATED WITH USING OPEN NETWORKS SUCH AS THE INTERNET, AND YOU EXPRESSLY ASSUME SUCH RISKS.

    HOW DO I OPT-OUT OF RECEIVING EMAILS FROM ZEUSS LLC?

    Section 10

    In providing the Services, You may receive periodic email communications regarding the Services, new product offers and information regarding the Services, which are part of the Services and which You cannot opt out of receiving. You may also receive periodic promotions and other offers or materials Zeuss believes might be of interest to You. You can opt-out of receiving these promotional messages at any time by (a) following the unsubscribe instructions contained in each newsletter; or (b) changing the email preferences in Your account.

    LINKS TO OUTSIDE THIRD-PARTY WEBSITES & SERVICES

    Section 11

    The Services may contain links to third-party websites or services that we do not own or control (“Third-Party Websites”). Zeuss does not have control over, and we assume no responsibility for, the content and performance of Third-Party Websites. ACCORDINGLY, ZEUSS DOES NOT REPRESENT, WARRANT OR ENDORSE ANY THIRD-PARTY WEBSITE, OR THE ACCURACY, CURRENCY, CONTENT, FITNESS, LAWFULNESS OR QUALITY OF THE INFORMATION, MATERIAL, GOODS OR SERVICES AVAILABLE THROUGH THIRD-PARTY WEBSITES. ZEUSS WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE FOR ANY DAMAGES OR OTHER HARM, WHETHER TO YOU OR TO THIRD PARTIES, RESULTING FROM YOUR USE OF OR RELIANCE ON THIRD-PARTY WEBSITES.

    YOU AGREE THAT, WHEN LINKING TO OR OTHERWISE ACCESSING OR USING A THIRD-PARTY WEBSITE, YOU ARE RESPONSIBLE FOR: (I) TAKING PRECAUTIONS AS NECESSARY TO PROTECT YOU AND YOUR COMPUTER SYSTEMS FROM VIRUSES, WORMS, TROJAN HORSES, MALICIOUS CODE AND OTHER HARMFUL OR DESTRUCTIVE CONTENT; (II) ANY DOWNLOADING, USE OR PURCHASE OF MATERIAL THAT IS OBSCENE, INDECENT, OFFENSIVE, OR OTHERWISE OBJECTIONABLE OR UNLAWFUL, OR THAT CONTAINS TECHNICAL INACCURACIES, TYPOGRAPHICAL MISTAKES AND OTHER ERRORS; (III) ANY DOWNLOADING, USE OR PURCHASE OF MATERIAL THAT VIOLATES THE PRIVACY OR PUBLICITY RIGHTS, OR INFRINGES THE INTELLECTUAL PROPERTY AND OTHER PROPRIETARY RIGHTS OF THIRD PARTIES, OR THAT IS SUBJECT TO ADDITIONAL TERMS AND CONDITIONS, STATED OR UNSTATED; (IV) ALL FINANCIAL CHARGES OR OTHER LIABILITIES TO THIRD PARTIES RESULTING FROM TRANSACTIONS OR OTHER ACTIVITIES; AND (V) READING AND UNDERSTANDING ANY TERMS OF USE OR PRIVACY POLICIES THAT APPLY TO THOSE THIRD-PARTY WEBSITES.

    THIRD-PARTY SERVICES WITHIN THE APP AND WEBSITE

    Section 12

    Certain features, aspects, products and services offered through the Services are provided, in whole or in part, by third parties (“Third-Party Services” as provided by “Third-Party Service Providers”), such as Shopify and clinical medical practices providing clinical health care services. Use of Third-Party Services may be subject to additional terms and conditions. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO BE BOUND BY THOSE ADDITIONAL TERMS AND CONDITIONS, YOU MAY NOT USE THE RELATED THIRD-PARTY SERVICES.

    In the event of any inconsistency between terms and conditions relating to Third-Party Services and the terms and conditions of these Terms, those additional terms and conditions will control with respect to such Third-Party Services. Third-Party Service Providers may collect and use certain information about You, as specified in the Third-Party Service Providers’ privacy policies. Prior to providing information to any Third-Party Service Provider, You should review their privacy policy. IF YOU DO NOT UNDERSTAND OR DO NOT AGREE TO THE TERMS OF A THIRD-PARTY SERVICE PROVIDER’S PRIVACY POLICY OR TERMS OF USE, YOU SHOULD NOT USE THE RELATED THIRD-PARTY SERVICES. ZEUSS WILL NOT, UNDER ANY CIRCUMSTANCES, BE RESPONSIBLE OR LIABLE FOR ANY OF YOUR INFORMATION COLLECTED OR USED BY THIRD-PARTY SERVICE PROVIDERS.

    YOUR REPRESENTATIONS AND WARRANTIES

    Section 13

    You represent and warrant that Your use of the Services will be in accordance with these Terms and all applicable laws, regulations, rules, and Zeuss policies and procedures. Specifically, You represent and warrant that You are legally authorized to provide and view the Personal Data and health information you access through the Services.

    WARRANTY DISCLAIMERS & LIMITATION OF LIABILITY

    Section 14

    NO WARRANTIES

    THE WEBSITE AND SERVICES ARE PROVIDED “AS IS”, WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. ZEUSS EXPLICITLY DISCLAIMS ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, QUIET ENJOYMENT OR NON-INFRINGEMENT, AND ANY WARRANTIES ARISING OUT OF COURSE OF DEALING OR USAGE OF TRADE.  WE MAKE NO WARRANTY THAT THE SERVICES OR MATERIALS WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, SECURE, OR ERROR-FREE BASIS.  WE MAKE NO WARRANTY REGARDING THE QUALITY OF ANY SERVICES OR MATERIALS PURCHASED OR OBTAINED THROUGH THE SERVICES OR THE ACCURACY, TIMELINESS, TRUTHFULNESS, COMPLETENESS OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICES.

    YOUR RESPONSIBILITY FOR OUR LOSS OR DAMAGE

    YOU AGREE THAT YOUR USE OF THE WEBSITE AND SERVICES IS AT YOUR SOLE RISK. YOU WILL NOT HOLD ZEUSS OR ITS THIRD-PARTY SERVICE PROVIDERS, LICENSORS OR SUPPLIERS, AS APPLICABLE, RESPONSIBLE FOR ANY LOSS OR DAMAGE THAT RESULTS FROM YOUR ACCESS TO OR USE OF THE SERVICES, INCLUDING WITHOUT LIMITATION ANY LOSS OR DAMAGE TO ANY OF YOUR COMPUTERS OR DATA.

    YOUR RESPONSIBILITY TO BACKUP YOUR DATA

    
THE WEBSITE AND SERVICES MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. YOU HEREBY ACKNOWLEDGE THAT A CATASTROPHIC SERVER FAILURE OR OTHER EVENT COULD RESULT IN THE LOSS OF ALL OF THE DATA RELATED TO YOUR ACCOUNT. YOU AGREE AND UNDERSTAND THAT IT IS YOUR RESPONSIBILITY TO BACKUP YOUR DATA TO YOUR PERSONAL COMPUTER OR EXTERNAL STORAGE DEVICE AND TO ENSURE SUCH BACKUPS ARE SECURE.

    LIMITATION OF LIABILITY

    NEITHER ZEUSS, NOR ANY OTHER PERSON OR ENTITY INVOLVED IN CREATING, PRODUCING, OR DELIVERING THE SERVICES WILL BE LIABLE FOR ANY INCIDENTAL, SPECIAL, EXEMPLARY OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOSS OF DATA OR LOSS OF GOODWILL, SERVICE INTERRUPTION, COMPUTER DAMAGE OR SYSTEM FAILURE OR THE COST OF SUBSTITUTE PRODUCTS OR SERVICES, OR FOR ANY DAMAGES FOR PERSONAL OR BODILY INJURY OR EMOTIONAL DISTRESS ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE SERVICES, OR FROM ANY COMMUNICATIONS, INTERACTIONS, OR MEETINGS WITH OTHER USERS OF THE SERVICES OR OTHER PERSONS WITH WHOM YOU COMMUNICATE OR INTERACT AS A RESULT OF YOUR USE OF THE SERVICES WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE AND MEDICAL MALPRACTICE), PRODUCT LIABILITY OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT ZEUSS LLC HAS BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.

    IF YOU ARE NOT SATISFIED WITH THE APP OR SERVICES, YOU SHOULD DISCONTINUE USING THEM – THIS IS YOUR ONLY REMEDY.  BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THESE LIMITATIONS MAY NOT APPLY TO YOU.  IN SUCH STATES, ZEUSS’S LIABILITY IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL IN NO EVENT EXCEED $100.00.  YOU MUST BRING ANY CLAIM ARISING FROM THE USAGE OF THE SERVICES OR MATERIALS WITHIN ONE (1) YEAR OF THE EVENT FROM WHICH THE CLAIM AROSE.

    INDEMNIFICATION

    Section 15

    You agree to indemnify, defend and hold harmless Zeuss, its clients, and its suppliers and their respective affiliates, employees, officers, directors, agents, servants and representatives of each from any liability, loss, claim, suit, damage, and expense (including reasonable attorneys' fees and expenses) arising out of or in any way connected with Your access to or use of the Website or Services, Your violation of this Agreement, or any negligent or wrongful conduct by You or related to Your account by You or any other person accessing the Website or Services through Your account, regardless of whether You were aware of such use.

    GOVERNING LAW

    Section 16

    These Terms are governed by the laws of the State of Delaware without regard to its conflict of laws principles. The courts of the State of Delaware have jurisdiction over any action arising under these Terms or Your use of the Services.

    HOW AND WHEN CAN MY ACCOUNT BE TERMINATED?

    Section 17

    If You breach any of these Terms, we may suspend or disable Your account or terminate Your access to the Website and Services without prior notice to You.  There may be other instances where We may need to terminate Your access to the Website and Services that are not related to any of Your actions or inactions.  We reserve the right to terminate Your access to and use of the Website and Services and materials at any time, with or without cause.  

    
If You wish to terminate Your account, please contact Zeuss at support@getzeuss.com, immediately discontinue Your use of the Services, and delete all files associated with the Services from Your computer.

    HOW DO I PROVIDE FEEDBACK AND WHO OWNS IT?

    Section 18

    We welcome and encourage You to provide us with feedback, comments, and suggestions for improvements to the Website or Services (“Feedback”).  You may submit Feedback by emailing us at support@getzeuss.com.  If You submit any Feedback to us, we will own all intellectual property rights in such Feedback and may use such Feedback for any lawful purpose.

    NOTICES

    Section 19

    All notices required or permitted to be given under these Terms must be in writing. Zeuss shall give any notice by email sent to the most recent email address, if any, that You have provided to Us. You agree that any notice received from Zeuss electronically satisfies any legal requirement that such notice be in writing. YOU ALONE ARE RESPONSIBLE FOR ENSURING THAT YOUR EMAIL ADDRESS ON FILE WITH ZEUSS IS ACCURATE AND CURRENT, AND NOTICE TO YOU SHALL BE DEEMED EFFECTIVE UPON THE SENDING BY ZEUSS OF AN EMAIL TO THE ADDRESS WE HAVE ON FILE.

    You shall give any notice to Zeuss LLC by means of: (1) U.S. mail, postage prepaid, to Zeuss LLC, 1209 Orange Street, Corporation Trust Center, Wilmington, Delaware 19801, or (2) email to: support@getzeuss.com. Notice to Zeuss LLC shall be effective upon receipt of notice by Zeuss LLC.

    GENERAL CONTRACT LANGUAGE

    Section 20

    If any provision of these Terms is determined to be invalid, illegal or unenforceable, the remaining provisions of these Terms remain in full force, provided that the essential terms and conditions remain valid, binding and enforceable and the economic and legal substance of the transactions contemplated by these a Terms are materially preserved.

    The United States export control laws regulate the export and re-export of technology originating in the United States. This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals. You agree to abide by these laws and their regulations.

    Nothing in these Terms creates an agency, partnership, or joint venture. Failure to enforce any provision will not constitute a waiver of that provision.

    DISPUTE RESOLUTION

    Section 21

    *PLEASE READ THIS SECTION CAREFULLY AS IT AFFECTS YOUR RIGHTS*

    Most user concerns can be resolved quickly and to Your satisfaction by emailing Zeuss support at support@getzeuss.com. In the unlikely event that our support team is unable to resolve a complaint You may have (or if Zeuss has not been able to resolve a dispute it has with You after attempting to do so informally), including but not limited to any alleged breach of these Terms, You and Zeuss agree to resolve the dispute through binding arbitration in the State of Delaware before a single arbitrator, in accordance with the rules and procedures of the American Arbitration Association and the laws of the State of Delaware. Arbitration, which is often less expensive, faster, and less formal than a lawsuit in court, uses a neutral arbitrator instead of a judge or jury. Arbitrators can award the same damages and relief that a court can award, and may, but do not have to, award legal fees, arbitrator’s fees and costs and other costs incurred by the party that does not win the dispute.

    Any arbitration under these Terms will take place on an individual basis; class arbitrations and class actions are not permitted. Any arbitration will be strictly confidential and neither party will disclose to any person (other than necessary to carry out the arbitration) the existence of the dispute or any aspect of the dispute.

    
This agreement to arbitrate will not preclude You or Zeuss from seeking provisional remedies in aid of arbitration, including without limitation orders to stay a court action, compel arbitration or confirm an arbitral award, from a court of competent jurisdiction. Furthermore, this agreement to arbitrate will not preclude You or Zeuss from applying to a court of competent jurisdiction for a temporary restraining order, preliminary injunction, or other interim or conservatory relief, as necessary. THE PROPER VENUE FOR ANY ACTION PERMITTED UNDER THIS SUBSECTION REGARDING “EQUITABLE RELIEF” WILL BE THE FEDERAL AND STATE COURTS LOCATED IN DELAWARE; THE PARTIES HEREBY WAIVE ANY OBJECTION TO THE VENUE AND PERSONAL JURISDICTION OF SUCH COURTS.

     

    ZEUSS LLC IS NOT A PHARMACY

    We partner with a compounding pharmacy that provides fair prices and quick turnaround for Zeuss customers. However, you can use a different compound pharmacy of your choice. Please email support@getzeuss.com for help. Customized prescription medications are prescribed by licensed medical providers and are shipped directly by the following pharmacy:

    CareFirst Specialty Pharmacy, LLC
    A: 2200 Garry Road, Suite 1, Cinnaminson, NJ 08077
    Office: 856-267-0528

     

    HOW DO I CONTACT ZEUSS LLC?

    Section 22

    Zeuss LLC is headquartered in Wilmington, Delaware in the United States of America.

    Specific questions and comments should be directed to the appropriate department via email to support@getzeuss.com. While we make every effort to respond to emails within 1 week of receiving them, we cannot guarantee a response to every electronic communication.

    You may also contact us via postal mail at:

    Zeuss LLC

    1209 Orange Street

    Corporate Trust Center

    Wilmington, Delaware 19801

     

    Privacy Policy

    PART ONE: INTRODUCTION

     

    WE AT ZEUSS LLC VALUE YOUR PRIVACY AND ARE COMMITTED TO KEEPING YOUR PERSONAL DATA CONFIDENTIAL. WE USE YOUR DATA SOLELY IN THE CONTEXT OF PROVIDING YOU A PLATFORM TO RECEIVE REMOTE TREATMENT FOR YOUR SEXUAL HEALTH, HAIR LOSS, AND OR IMPROVED BRAIN PERFORMANCE, AND ACCESS TO REMOTE SERVICES, INCLUDING COMMUNICATIONS WITH YOUR HEALTHCARE PROVIDER, LAB ORDERS, BILLING SERVICES AND PHARMACY SERVICES.

     

    THIS PRIVACY POLICY APPLIES TO PERSONAL DATA ZEUSS LLC COLLECTS FROM USERS OF THE GETZEUSS.COM WEBSITE (the “WEBSITE”). “PERSONAL DATA” INCLUDES ANY INFORMATION THAT CAN BE USED ON ITS OWN OR WITH OTHER INFORMATION IN COMBINATION TO IDENTIFY OR CONTACT ONE OF OUR USERS. WE BELIEVE THAT TRANSPARENCY ABOUT THE USE OF YOUR PERSONAL DATA IS OF UTMOST IMPORTANCE. IN THIS PRIVACY POLICY, WE PROVIDE YOU DETAILED INFORMATION ABOUT OUR COLLECTION, USE, MAINTENANCE, AND DISCLOSURE OF YOUR PERSONAL DATA. THE POLICY EXPLAINS WHAT KIND OF INFORMATION WE COLLECT, WHEN AND HOW WE MIGHT USE THAT INFORMATION, HOW WE PROTECT THE INFORMATION, AND YOUR RIGHTS REGARDING YOUR PERSONAL DATA.

     

    Please read the following carefully to understand our views and practices regarding your Personal Data and how we will treat it. 

     

    BY SUBMITTING YOUR PERSONAL DATA THROUGH THIS APPLICATION, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND AGREE TO THE TERMS OF THIS POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT LOG INTO OR ACCESS THE APPLICATION AND DO NOT SUBMIT ANY PERSONAL DATA TO US.

     

    PLEASE NOTE THAT WE OCCASIONALLY UPDATE THIS PRIVACY POLICY AND THAT IT IS YOUR RESPONSIBILITY TO STAY UP TO DATE WITH ANY AMENDED VERSIONS. IF WE MODIFY THE PRIVACY POLICY, WE WILL POST A LINK TO THE MODIFIED TERMS ON OUR WEBSITE AND NOTIFY YOU VIA THE EMAIL ADDRESS YOU HAVE PROVIDED TO US. YOU CAN STORE THIS POLICY AND/OR ANY AMENDED VERSION(S) DIGITALLY, PRINT IT, OR SAVE IT IN ANY OTHER WAY. ANY CHANGES TO THIS PRIVACY POLICY WILL BE EFFECTIVE IMMEDIATELY UPON PROVIDING NOTICE, AND SHALL APPLY TO ALL INFORMATION WE MAINTAIN, USE, AND DISCLOSE. IF YOU CONTINUE TO USE THE WEBSITE FOLLOWING SUCH NOTICE, YOU ARE AGREEING TO THOSE CHANGES.

     

    In case you have any questions or concerns after reading this Privacy Policy, please do not hesitate to contact us at support@getzeuss.com. We appreciate your feedback.

     

    PART TWO: POLICY SUMMARY

     

    For your convenience, we have summarized the key takeaways from our Privacy Policy, below. You may access our full Privacy Policy HERE.

     

    Responsible Entity

    Zeuss LLC (“We”, “Us”, “the Company”) is the controller of your Personal Data, and may process this data in accordance with the Privacy Policy. If we are processing Personal Data on behalf of a third party, the terms of this Privacy Policy do not apply—instead, the terms of that third party’s privacy policy will apply. You can contact Us with any questions about our Privacy Policy at support@getzeuss.com. 

     

    What information do We collect and why?

     

    We collect “PERSONAL DATA”, which includes any information that can be used on its own or with other information in combination to identify or contact one of our users. For a description of the types of Personal Data we collect, review this section in the full Privacy Policy. In some cases, this Personal Data may be or may include healthcare information or “protected health information”. 

     

    We may use Personal Data to (1) provide you with the Services; (2) communicate with you about and manage your User Account; (3) store data; (4) comply with the law; (5) respond to requests from public and government authorities; (6) to enforce our terms and conditions; (7) manage and improve our operations and applications; (8) provide additional functionality; (9) protect our rights, privacy, safety or property, and/or that of you or others; and (10) allow us to pursue available remedies or limit the damages that we may sustain. Additional uses are described in this section of the full Privacy Policy.

     

    We only use or disclose your Personal Data when it is legally mandated or where it is necessary to fulfill the purposes described above (and in the full Privacy Policy). Where required by law, we will ask for your prior consent before doing so.

     

    Failure to Provide Data. Providing your Personal Data is not statutorily or contractually mandated. However, if you choose not to provide this information, we cannot create a User Account, and you will be unable to use our Services.

     

    Will We share your Personal Data with anyone else?

     

    • Yes, with the healthcare provider(s)/group(s) with whom you choose to connect via the Website
    • Yes, with third parties that help us power our Application
    • Yes, with third parties and the government when legal or enforcement issues arise
    • Yes, with third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Zeuss LLC’s corporate entity, assets, or stock (including in connection with any bankruptcy or similar proceedings).

     

    For more details regarding the above, review this section in the full Privacy Policy



    Where is your Personal Data stored, transmitted and/or maintained?

     

    Personal Data Zeuss LLC collects through the Website will be stored on secure servers in the United States. Some Personal Data may be transmitted to third parties, which parties may store or maintain the data on their secure servers. These third parties are not permitted to transfer your Personal Data outside of the United States.

     

    How long will We maintain your Personal Data?

     

    We store your Personal Data for as long as you maintain a User Account and up to seven (7) years after the account is closed. For more information on Personal Data retention, review this section of the full Privacy Policy.

     

    How do We protect your Personal Data?

     

    Zeuss LLC uses a combination of reasonable physical, technical, and administrative security controls to maintain the security and integrity of your Personal Data, to protect against any anticipated threats or hazards to the security or integrity of such information, and to protect against unauthorized access to or use of such information in our possession or control that could result in substantial harm or inconvenience to you. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure. As a result, we cannot ensure the security of information you transmit to us. By using the Application, you are assuming this risk. For more information on the safeguards We have in place to protect your Personal Data, review this section of the full Privacy Policy. 

     

    Your rights

     

    You have certain rights relating to your Personal Data, subject to local data protection laws. These rights may include:

     

    • to access your Personal Data held by us; 
    • to erase/delete your Personal Data, to the extent permitted by applicable data protection laws; 
    • to receive communications related to the processing of your personal data that are concise, transparent, intelligible and easily accessible;
    • to restrict the processing of your Personal Data to the extent permitted by law (while we verify or investigate your concerns with this information, for example);
    • to object to the further processing of your Personal Data, including the right to object to marketing;
    • to request that your Personal Data be transferred to a third party, if possible;
    • to receive your Personal Data in a structured, commonly used and machine-readable format
    • to lodge a complaint with a supervisory authority;
    • to rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete;
    • to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); and
    • to the extent we base the collection, processing and sharing of your Personal Data on your consent, to withdraw your consent at any time, without affecting the lawfulness of the processing based on such consent before its withdrawal.

     

    For more details on your rights and choices and how to exercise them, please review the full Privacy Policy.

     

    How do you contact Us with questions or concerns?

     

    If you have any questions about this Privacy Policy, please contact us by email at support@getzeuss.com or please write to: Zeuss LLC, 1209 Orange Street, Corporation Trust Center, Wilmington, Delaware 19801. Please note that email communications are not always secure; so please do not include sensitive information in your emails to us.

     

    PART THREE: FULL PRIVACY POLICY

     

    2020

     

    WE AT ZEUSS LLC VALUE YOUR PRIVACY AND ARE COMMITTED TO KEEPING YOUR PERSONAL DATA CONFIDENTIAL. WE USE YOUR DATA SOLELY IN THE CONTEXT OF PROVIDING YOU A PLATFORM TO RECEIVE REMOTE TREATMENT FOR SEXUAL DYSFUNCTION ISSUES, AND ACCESS TO REMOTE SERVICES, INCLUDING COMMUNICATIONS WITH YOUR HEALTHCARE PROVIDER, LAB ORDERS, BILLING SERVICES AND PHARMACY SERVICES.

     

    THIS PRIVACY POLICY APPLIES TO PERSONAL DATA ZEUSS LLC COLLECTS FROM USERS OF THE GETZEUSS.COM WEBSITE (THE “WEBSITE”). “PERSONAL DATA” INCLUDES ANY INFORMATION THAT CAN BE USED ON ITS OWN OR WITH OTHER INFORMATION IN COMBINATION TO IDENTIFY OR CONTACT ONE OF OUR USERS. WE BELIEVE THAT TRANSPARENCY ABOUT THE USE OF YOUR PERSONAL INFORMATION IS OF UTMOST IMPORTANCE. IN THIS PRIVACY POLICY, WE PROVIDE YOU DETAILED INFORMATION ABOUT OUR COLLECTION, USE, MAINTENANCE, AND DISCLOSURE OF YOUR PERSONAL DATA. THE POLICY EXPLAINS WHAT KIND OF INFORMATION WE COLLECT, WHEN AND HOW WE MIGHT USE THAT INFORMATION, HOW WE PROTECT THE INFORMATION, AND YOUR RIGHTS REGARDING YOUR PERSONAL INFORMATION.

     

    SOME OF THE PERSONAL DATA WE COLLECT AND TRANSMIT WILL, IN SOME CIRCUMSTANCES, BE CONSIDERED “HEALTH DATA” (data related to a user’s physical or mental health) or “Protected Health Information” (information that relates to the past, present, or future physical or mental health or condition of a user; the provision of health care to a user; or the past, present, or future payment for the provision of health care to user). THEREFORE, OUR PRIVACY PRACTICES ARE INTENDED TO COMPLY WITH BOTH THE HEALTH INSURANCE PORTABILITY AND ACCOUNTABILITY ACT (“HIPAA“) AND THE GENERAL DATA PROCESSING REGULATION (“GDPR”) PROVISIONS REGARDING SENSITIVE PERSONAL DATA. IN ADDITION, WE INTEND TO COMPLY WITH STATE LAW RELATED TO HEALTH DATA, WHERE APPLICABLE. FOR ADDITIONAL INFORMATION RELATED TO YOUR HEALTHCARE INFORMATION, PLEASE CONTACT OUR PRIVACY OFFICER AT support@getzeuss.com.

     

    BY SUBMITTING YOUR PERSONAL DATA THROUGH THE WEBSITE, YOU ARE ACKNOWLEDGING THAT YOU HAVE READ AND AGREE TO THE TERMS OF THIS POLICY. IF YOU DO NOT AGREE, PLEASE DO NOT LOG INTO OR ACCESS THE WEBSITE AND DO NOT SUBMIT ANY PERSONAL DATA TO US.

     

    PLEASE NOTE THAT WE OCCASIONALLY UPDATE THIS PRIVACY POLICY AND THAT IT IS YOUR RESPONSIBILITY TO STAY UP TO DATE WITH ANY AMENDED VERSIONS. IF WE MODIFY THE PRIVACY POLICY, WE WILL POST A LINK TO THE MODIFIED TERMS ON OUR WEBSITE AND WILL ALSO NOTIFY YOU VIA EMAIL. YOU CAN STORE THIS POLICY AND/OR ANY AMENDED VERSION(S) DIGITALLY, PRINT IT, OR SAVE IT IN ANY OTHER WAY. ANY CHANGES TO THIS PRIVACY POLICY WILL BE EFFECTIVE IMMEDIATELY UPON PROVIDING NOTICE, AND SHALL APPLY TO ALL INFORMATION WE MAINTAIN, USE, AND DISCLOSE. IF YOU CONTINUE TO USE THE SERVICES FOLLOWING SUCH NOTICE, YOU ARE AGREEING TO THOSE CHANGES.

     

    In case you have any questions or concerns after reading this Privacy Policy, please do not hesitate to contact us at support@getzeuss.com. We appreciate your feedback. If you do not agree or no longer agree to the processing of personal information as described in this Privacy Policy, you can delete your account by deleting the App or notifying us by email at support@getzeuss.com.

     

    Responsible Entity

     

    Zeuss LLC (“We”, “Us”, “the Company”) is the controller of your Personal Data and may process this data in accordance with the Privacy Policy. If we are processing Personal Data on behalf of a third party that is not an agent or affiliate of Company, the terms of this Privacy Policy do not apply—instead, the terms of that third party’s privacy policy will apply. You can contact Us with any questions about our Privacy Policy at support@getzeuss.com. 

     

    Links to Other Sites 

    Our Website may contain links to websites and services that are owned or operated by third parties (each, a “Third-party Service”). Any information that you provide on or to a Third-party Service or that is collected by a Third-party Service is provided directly to the owner or operator of the Third-party Service and is subject to the owner’s or operator’s privacy policy. We’re not responsible for the content, privacy or security practices and policies of any Third-party Service. To protect your information, we recommend that you carefully review the privacy policies of all Third-party Services that you access.

     

    What Personal Data do we collect?

     

    We collect Personal Data, which includes the following types of data we and may include healthcare information or “protected health information”. The types of Personal Data we collect are described below. 

     

    Demographic Data

    We collect demographic information, such as your name, birth year, gender, phone number, and e­mail address. Primarily, the collection of your Personal Data assists us in creating your User Account, which you can use to securely to receive the Services.

     

    Payment Data

    If you make payments via our Website, We may require that you provide to us your financial and billing information, such as billing name and address, credit card number or bank account information.

     

    Support Data

    If you contact Zeuss LLC for support or to lodge a complaint, We may collect technical or other information from you through log files and other technologies, some of which may qualify as Personal Data. (e.g., IP address). Such information will be used for the purposes of troubleshooting, customer support, software updates, and improvement of the Website and related services in accordance with this Privacy Policy. Calls with Zeuss LLC may be recorded or monitored for training, quality assurance, customer service, and reference purposes.

     

    Device, Telephone, and ISP Data

    We use common information-gathering tools, such as log files, cookies, web beacons, and similar technologies to automatically collect information, which may contain Personal Data, from Your computer as you navigate our Website, or interact with emails We have sent You. The information we collect may include your Internet Protocol (IP) address (or proxy server), device and application identification numbers, location, browser type, Internet service provider and/or mobile carrier, the pages and files you viewed, Your searches, Your operating system and system configuration information, and date/time stamps associated with Your usage. This information is used to analyze overall trends, to help us provide and improve our Services and to guarantee their security and continued proper functioning. 

     

    Health Data

    In addition to demographic information, We will collect information regarding your health conditions, age, gender, weight, height, medical history, symptoms, social and family history and communications between You and the healthcare provider providing healthcare services to you via the Services. We collect this information to provide You with the Services and to provide Your healthcare provider providing healthcare services through the App with the information required to provide medical treatment.

     

    How will We use Your Personal Data?

     

    We process your Personal Data for purposes based on legitimate business interests, the fulfillment of our Services to You, compliance with Our legal obligations, and/or Your consent. We only use or disclose Your Personal Data when it is legally mandated or where it is necessary to fulfill the purposes described herein. Where required by law, we will ask for your prior consent before doing so.

     

    Specifically, we process Your Personal Data for the following legitimate business purposes:

     

    • To fulfill our obligations to You under the Terms of Use 
    • To communicate with You about and manage Your User Account 
    • To properly store and track Your data within our system
    • To respond to lawful requests from public and government authorities, and to comply with applicable state/federal law, including cooperation with judicial proceedings or court orders. 
    • To protect our rights, privacy, safety or property, and/or that of you or others by providing proper notices, pursuing available legal remedies, and acting to limit Our damages  
    • To handle technical support and other requests from You
    • To enforce and ensure your compliance with our Terms of Use or the terms of any other applicable services agreement We have with You
    • To manage and improve our operations and the Website, including the development of additional functionality
    • To manage payment processing
    • To evaluate the quality of service You receive, identify usage trends, and thereby improve Your user experience
    • To keep our Services safe and secure for You and for Us
    • To send You information about changes to our terms, conditions, and policies
    • To allow us to pursue available remedies or limit the damages that we may sustain
    • To provide access to the authorized healthcare provider/caregiver (with your consent), to enable that individual to monitor your progress and overall condition and to follow up with you, as they deem appropriate.  

     

    Where is your Personal Data processed?

     

    Personal Data Zeuss LLC collects through the Application will be stored on secure servers in the United States. Personal Data may be transmitted to third parties, which parties may store or maintain the data on their secure servers. These third parties are not permitted to transfer your Personal Data outside of the United States. 

     

    Will We share your Personal Data with anyone else? 

     

    Yes, with the healthcare provider(s) (“Provider”) with whom You connect via the Services.

    We will share information you enter into the Website, as well as any reports generated by the Services based on the information you enter, with the Provider with whom connect via the Services. If, at any point, you want to deny access to one or more Providers, you can do so by emailing support@getzeuss.com. 

     

    Yes, with third parties that help us power our Services

    Zeuss LLC has a limited number of service providers and other third parties (“Business Partners”) that help us run various aspects of our business. These Business Partners are contractually bound to protect your Personal Data and to use it only for the limited purpose(s) for which it is shared. Business Partners’ use of Personal Data may include, but is not limited to, the provision of services such as data hosting, IT services, customer service, and payment processing.

     

    Yes, with third parties and the government when legal or enforcement issues arise

    We may share your Personal Data, if reasonable and necessary, to (i) comply with legal processes or enforceable governmental requests, or as otherwise required by law; (ii) cooperate with third parties in

    investigating acts in violation of this Agreement; or (iii) bring legal action against someone who may be violating the Terms of Use or who may be causing intentional or unintentional injury or interference to the rights or property of Zeuss LLC or any third party, including other users.

     

    Yes, with third parties that provide advisory services

    We may share your Personal Data with Our lawyers, auditors, accountants, or banks, when we have a legitimate business interest in doing so. 

     

    Yes, with third parties in the event of a reorganization, merger, sale, joint venture, assignment, transfer, or other disposition of all or any portion of Zeuss LLC’s corporate entity, assets, or stock (including in connection with any bankruptcy or similar proceedings)

    If We share Your Personal Data with a third party other than as provided above, You will be notified at the time of data collection or transfer, and You will have the option of not permitting the transfer.

     

    How long do We retain Personal Data?

     

    We will retain your Personal Data for as long as you maintain a User Account and up to seven (7) years after the account is closed. The exact period of retention will depend on the type of Personal Data, our contractual obligation to You, and applicable law. We keep your Personal Data for as long as necessary to fulfill the purpose for which it was collected, unless otherwise required or necessary pursuant to a legitimate business purpose outlined herein. At the end of the applicable retention period, We will remove your Personal Data from our databases and will request that our Business Partners remove your Personal Data from their databases. If there is any data that we are unable, for technical reasons, to delete entirely from our systems, we will put in place appropriate measures to prevent any further processing of such data. We retain anonymized data indefinitely. 

     

    NOTE: Once we disclose your Personal Data to third parties, we may not be able to access that Personal Data any longer and cannot force the deletion or modification of any such information by the parties to whom we have made those disclosures. Written requests for deletion of Personal Data other than as described should be directed to support@getzeuss.com. 

     

    What is Our Cookie Policy?

     

    Zeuss LLC utilizes a Third Party Service, Shopify, to power certain aspects of the Services.  The Shopify cookie policy is located at https://www.shopify.com/legal/cookies

     

    How do We protect Your Personal Data?

     

    Zeuss LLC is committed to protecting the security and confidentiality of your Personal Data. We use a combination of reasonable physical, technical, and administrative security controls to maintain the security and integrity of your Personal Data, to protect against any anticipated threats or hazards to the security or integrity of such information, and to protect against unauthorized access to or use of such information in our possession or control that could result in substantial harm or inconvenience to you. However, Internet data transmissions, whether wired or wireless, cannot be guaranteed to be 100% secure. As a result, we cannot ensure the security of information you transmit to us. By using the Application, you are assuming this risk.

     

    Safeguards

    The information collected by Zeuss LLC and stored on secure servers, is protected by a combination of technical, administrative, and physical security safeguards, such as authentication, encryption, backups, and access controls. If Zeuss LLC learns of a security concern, We may attempt to notify You and provide information on protective steps, if available, through the e­mail address that You have provided to Us or by a notification on the Website. Depending on where You live, You may have a legal right to receive such notices in writing.

     

    You are solely responsible for protecting information entered or generated via the Services that is stored on Your computer. Zeuss LLC has no access to or control over Your computer’s security settings, and it is up to You to implement any device­level security features and protections You feel are appropriate (e.g., password protection, encryption, remote wipe capability, etc.). We recommend that You take any and all appropriate steps to secure any device that You use to access Our Services.

     

    NOTWITHSTANDING ANY OF THE STEPS TAKEN BY US, IT IS NOT POSSIBLE TO GUARANTEE THE SECURITY OR INTEGRITY OF DATA TRANSMITTED OVER THE INTERNET. THERE IS NO GUARANTEE THAT YOUR PERSONAL DATA WILL NOT BE ACCESSED, DISCLOSED, ALTERED, OR DESTROYED BY BREACH OF ANY OF OUR PHYSICAL, TECHNICAL, OR ADMINISTRATIVE SAFEGUARDS. THEREFORE, WE DO NOT AND CANNOT ENSURE OR WARRANT THE SECURITY OR INTEGRITY OF ANY PERSONAL DATA YOU TRANSMIT TO US AND YOU TRANSMIT SUCH PERSONAL DATA AT YOUR OWN RISK.

     

    How can You Protect Your Personal Data?

     

    In addition to securing Your device, as discussed above, We will NEVER send you an e­mail requesting confidential information such as account numbers, usernames, passwords, or social security numbers, and You should NEVER respond to any e­mail requesting such information. If You receive such an e­mail purportedly from Zeuss LLC, DO NOT RESPOND to the e­mail and DO NOT click on any links and/or open any attachments in the e­mail, and notify Zeuss LLC support at support@getzeuss.com.

     

    You are responsible for taking reasonable precautions to protect Your user ID, password, and other User Account information from disclosure to third parties, and You are not permitted to circumvent the use of required encryption technologies. You should immediately notify Zeuss LLC at support@getzeuss.com if You know of or suspect any unauthorized use or disclosure of Your user ID, password, and/or other User Account information, or any other security concern.

     

    Your rights

     

    You have certain rights relating to your Personal Data, subject to local data protection laws. These rights may include:

     

    • to access your Personal Data held by us 
    • to erase/delete your Personal Data, to the extent permitted by applicable data protection laws 
    • to receive communications related to the processing of your personal data that are concise, transparent, intelligible and easily accessible;
    • to restrict the processing of your Personal Data to the extent permitted by law (while we verify or investigate your concerns with this information, for example);
    • to object to the further processing of your Personal Data, including the right to object to marketing;
    • to request that your Personal Data be transferred to a third party, if possible;
    • to receive your Personal Data in a structured, commonly used and machine-readable format
    • to lodge a complaint with a supervisory authority
    • to rectify inaccurate Personal Data and, taking into account the purpose of processing the Personal Data, ensure it is complete
    • to not be subject to a decision based solely on automated processing, including profiling, which produces legal effects ("Automated Decision-Making"); and

     

    Where the processing of Your Personal Data by Zeuss LLC is based on consent, You have the right to withdraw that consent without detriment at any time or to exercise any of the rights listed above by emailing Zeuss LLC at support@getzeuss.com. 

     

    How can You update, correct, or delete Personal Data?

     

    You can change your e­mail address and other contact information by updating your information on the Platorm. If you need to make changes or corrections to other information, you may email Zeuss at support@getzeuss.com. Please note that in order to comply with certain requests to limit use of Your Personal Data, we may need to terminate your account and Your ability to access and use the Services, and You agree that We will not be liable to you for such termination or for any refunds of prepaid fees paid by You. You can deactivate your account by logging in and cancelling your account through the Platform.

     

    Although We will use reasonable efforts to do so, You understand that it may not be technologically possible to remove from our systems every record of your Personal Data. The need to back up our systems to protect information from inadvertent loss means a copy of your Personal Data may exist in a non­erasable form that will be difficult or impossible for us to locate or remove. 

     

    Can You “OPT­OUT” of receiving communications from Us?

     

    We pledge not to market third party services to You without Your consent. We only send e­mails to You regarding Your Zeuss LLC account and services unless We have Your express consent to do so. You can choose to filter these e­mails using Your e­mail client settings, but We do not provide an option for You to opt out of these e­mails. 

     

    Information submission by minors

     

    We do not knowingly collect Personal Data from individuals under the age of 18 and the Services are not directed to individuals under the age of 18. We request that these individuals not provide Personal Data to Us. If we learn that Personal Data from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you are aware of a user under the age of 18 using the Services, please contact us at support@getzeuss.com.

     

    If You are a resident of California, under the age of 18 and have registered for an account with Us, You may ask Us to remove content or information that You have posted to Our Website. 

     

    California Residents

    California residents may request and obtain from Us, once a year, free of charge, a list of third parties, if any, to which We disclosed their Personal Data for direct marketing purposes during the preceding calendar year and the categories of Personal Data shared with those third parties. If You are a California resident and wish to obtain that information, please submit Your request by sending Us an email at support@getzeuss.com with “California Privacy Rights” in the subject line.

     

    Contact Us

     

    If You have any questions about this Privacy Policy, please contact Us by email at support@getzeuss.com or please write to: Zeuss LLC, 1209 Orange Street, Corporation Trust Center, Wilmington, DE 19801. Please note that email communications are not always secure; so please do not include sensitive information in Your emails to Us.